Prime Minister Imran Khan will answer the problems of the public through direct phone calls, informed the Prime Minister’s Office on Sunday.
This will be the first-ever attempt by any premier of the country to directly engage with the public and address their problems through telephone calls.
— Savaira Akram (@callmeMD_) January 31, 2021
“Talk directly to Prime Minister Imran Khan on the telephone. Your questions, the prime minister’s answers,” a Twitter post by the Prime Minister’s Office said on Sunday.
People wishing to talk to him and deliver their problems to him may call at 051-9210809. The phone lines will be open from 4 pm. PMO did not inform for how long the session will last. It is also not informed it will be a regular practice.
Read more: Pakistan Citizen Portal: #PMHazirHai
The move is a part to improve service delivery to the public. PM Imran Khan in his earliest speeches in the parliament had said that he intends to hold a question and answer session which he had named, “Prime Minister’s Question Hour“.
“Twice every month I will answer to the people during the question-answer session in the assembly,” he said at the time.
In his effort to swift the resolution of the problems of the people, his government had launched the Citizen’s Portal in 2018.
— Prime Minister's Office, Pakistan (@PakPMO) January 31, 2021
Prime Minister Imran Khan has inaugurated the Pakistan Citizens’ Portal — set up at the Prime Minister Office with an aim to “timely address the problems of the people and get their feedback”. The portal is available to all citizens across the country and they can directly approach the PM to suggest to him on policy matters and to complain.
PM Khan has always been of the view that Pakistan must have an open style democracy where people should have a direct role in the decision-making process. “The system that we’ve developed is a means to change the prevailing mindset. For the first time, government offices and ministries will be accountable,” the premier said while addressing the ceremony. “The portal will make it easy for me to get details of where in Pakistan the complaints are coming from, about which ministries,” he added.