In letter to NEPRA, Governor Ismail requests inquiry into KE’s extreme billing

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Governor Sindh Imran Ismail. — APP/FilesGovernor Sindh Imran Ismail on Tuesday wrote a letter to the National Electric Power Regulatory Authority (NEPRA) chairman asking him to audit overbilling complaints in opposition to Ok-Electric.The governor, within the letter, requested the NEPRA chairman to conduct a “thorough audit” of complaints lodged in opposition to KE for extreme billing, and people that are discovered legitimate, be refunded “instantly”. The energy utility has brought about an outcry within the metropolis as a consequence of its repeated unannounced loadshedding and overbilling, prompting criticism from the federal government, opposition, and civil society.“On a daily basis, a large section of society is complaining against KE authorities for multiple issues, one out of them is excessive billing. Unfortunately, KE being the sole electricity provider to Karachi city has an obvious monopolistic approach towards its consumers,” Ismail wrote.Highlighting the woes of the widespread man, he stated that receiving exaggerated payments was a “nightmare” for folks as there’s a common notion that such a scenario has no treatment.As a matter of reality, KE, as an alternative of giving folks aid in opposition to their complaints, advises them to pay the billed quantity, Ismail stated, including that home, industrial, and industrial customers have been all unhappy with the facility utility.Umar warns KE once more over extreme loadsheddingYesterday, Federal Minister for Planning and Development Asad Umar as soon as once more issued a warning to KE over extended loadshedding within the metropolis.The minister, in an interview, stated that it was not potential that the Centre did nothing whereas the wants of its residents weren’t met. “The power distributor should fulfil its responsibility otherwise NEPRA will take action against it,” he stated.”If KE will not do its job, the Centre will play its role. If KE violates its agreement, an action would be taken against them,” Umar warned.It is necessary to notice {that a} assembly on energy outages in Karachi was held in Karachi on July 11 beneath the chairmanship of the governor Sindh during which KE and NEPRA officers have been additionally current.

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