Thursday, March 4, 2021

France fines Google €1.1 million over ‘misleading’ lodge rating practices

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France has fined Google €1.1 million for allegedly “misleading” shoppers with their rankings of motels and different vacationer lodging on its search engine, the nation’s overseas ministry introduced on Monday. 

Google Ireland and Google France have agreed to pay the tremendous as a part of the settlement, whereas they’ve additionally amended their lodge rankings practices since September 2019.

In a assertion, the French finance ministry and fraud watchdog mentioned it had discovered Google responsible of “misleading commercial practice” after the latter changed the Atout France rating, which is the usual classification system of the general public vacationer board with a classification set based on its personal standards.

A probe into the tech big’s practices was launched in September 2019 by the French nationwide competitors and shopper watchdog (DGCCRF), following complaints from hoteliers in regards to the rank being proven on Google. It assessed the rating of greater than 7,500 institutions.

“This practice was particularly damaging for consumers, misled about the level of services what they could expect when booking accommodation. It also resulted in prejudice for hoteliers whose establishments were wrongly presented as lower ranked than in the official ranking of Atout France,” the assertion reads. 

The move marked one other blow for Google, as the corporate had been beforehand fined €100 million by France’s on-line information privateness watchdog for allegedly breaching rules on cookies.


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